We use several warehouses for the majority of our items. Each warehouse has their own preferred methods of shipping and processing times, with priority given to Rush orders. All use plain boxes with no reference to lingerie or similar. Please see the FAQ section for details for which warehouse uses what shipping method.
Shipping times vary depending on your location, but average package arrival after purchase is 7 to 14 business days for most continental United States destinations. This includes processing time. Please note that shipping times may be affected by many factors such as holidays, weather conditions and many other factors. Although delayed shipments are rare, they do happen from time to time. Tracking may or may not be made available to us automatically from the warehouse. If your package seems to be late, please email us to initiate a tracking search.
Please keep in mind we cannot ship to P.O. Boxes as most shipping companies won't deliver to them. We are one of the fastest shippers on the internet and strive to maintain such status. Once your order is placed, it will be processed ASAP. You will receive an order confirmation in your email box. If you find you have made an error in ordering, contact us by email IMMEDIATELY. Waiting 2-3 days may cause significant delays, as your package has most likely shipped with the incorrect order and will have to be sent back at your expense before the correct item is sent. If you have any questions about our shipping, please contact us.
BACKORDERS - Go back shopping
Backorders happen from time to time as we sell high volumes of the products listed on this website. The average backorder period is 2-3 weeks but in some cases can be longer, particularly if the fabric is out of stock or the item is from overseas. The items you ordered that were not on backorder will be shipped and billed BUT any backordered items will be shipped and billed upon shipment unless cancelled.
INTERNATIONAL ORDERS - Go back shopping
We generally only accept payments from, and shipping addresses located within the continental United States, however we can process orders to certain countries, so long as the buyer agrees that the prices shown at checkout will not include international shipping fees.
If you are buying from or shipping to a country outside the continental United States we will contact you by email after your order is complete with an international shipping quote that will be added to your total. Your credit card will not be charged until the shipping rates have been properly adjusted and you have been contacted for aproval. Taxes or Duties vary from country to country and are the sole responsibility of the buyer.
All international orders are subject to approval prior to us shipping your order. We are very active in combatting credit card fraud, and will not process an order if it is "suspicious". We report all suspicious credit card orders, and we keep a record of your IP address for the authorities. We also Us USPS.com for most international orders.